Due to the nature of personal care products, we do not accept returns on opened or used items for hygiene and safety reasons.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear images of the issue. After verification, we will arrange a replacement or refund.

Refunds

Approved refunds will be processed to the original payment method within 5–7 business days.